Privacy Notice

1. Data controller

Data controller: SVAS Group

Address: Cumhuriyet, Beyzade Cd. No:374, 34520 Büyükçekmece/İstanbul, Türkiye

Email: support@svas.com.tr · Phone: +90 212 274 59 59

2. Personal data we process

The following categories of personal data may be processed through our website and communication channels:

• Identity data: first name and surname.
• Contact data: email address and, if you provide it, telephone number.
• Professional data: the organisation you work for.
• Request data: the subject and content of the message you send us via the contact form or email.
• Transaction security data: records such as IP address, date and time and browser information automatically kept by the hosting infrastructure when the site is accessed.

3. Purposes of processing

• Receiving, assessing and responding to your requests for information, partnership or services;
• Carrying out communication activities;
• Ensuring the security and operation of the website;
• Carrying out information security processes;
• Fulfilling legal obligations and responding to requests from competent authorities.

4. Legal grounds

Your personal data are processed on the legal grounds set out in Article 5(2) of the KVKK: processing being directly related to the conclusion or performance of a contract (c), being necessary for the data controller to comply with a legal obligation (ç), and being necessary for the legitimate interests of the data controller, provided that this does not harm your fundamental rights and freedoms (f). Where none of these grounds applies, your explicit consent is requested.

5. Transfers of personal data

Limited to the purposes above, your personal data may be transferred to the group company your request relates to (Qorex, KNGL, SVAS), to suppliers from whom we obtain information technology services such as hosting and email, and to legally authorised public institutions.

Where the servers of the infrastructure services we use are located outside Türkiye, transfers are carried out in accordance with the procedures and principles of Article 9 of the KVKK.

6. Method of collection

Your personal data are collected electronically through channels such as the contact form on our website, email and telephone, and partly by automated means (server logs).

7. Retention period

Your personal data are kept for as long as required by the purpose of processing and for the limitation periods set out in the applicable legislation; at the end of these periods they are erased, destroyed or anonymised.

8. Your rights

Under Article 11 of the KVKK, you have the right to apply to the data controller to:

• learn whether your personal data are processed;
• request information about the processing if your personal data have been processed;
• learn the purpose of processing and whether the data are used in line with that purpose;
• know the third parties in Türkiye or abroad to whom your personal data are transferred;
• request rectification of incomplete or inaccurate personal data;
• request erasure or destruction of your personal data under the conditions set out in Article 7 of the KVKK;
• request that rectification, erasure or destruction be notified to third parties to whom the data have been transferred;
• object to a result against you arising from the analysis of your data exclusively by automated systems;
• claim compensation for damage suffered as a result of unlawful processing of your personal data.

9. How to apply

In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, you may send your requests, together with information identifying you, in writing to the address above or from an email address registered with us to support@svas.com.tr.

Your application will be concluded free of charge within thirty days at the latest, depending on the nature of the request. If the process requires an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board.